Shipping and Guarantee
All items will be shipped by Royal Mail unless prohibited by size or weight, in which case a courier such as ParcelForce or Fedex will be used. Expedited shipping may be available at additional cost upon request. For International orders, we may ship via UPS, our discretion. Please note that Trade agreements vary between countries. For this reason, duties and taxes applicable on the importation of any of Carbon My Ride products are the full responsibility of the customer as well as any brokerage fees.
Carbon My Ride make our best attempt to pass our orders to carriers properly protected and packaged. Therefore, damage in transit is the responsibility of the carrier. If a package appears damaged when you receive it, indicate the condition of the package (i.e., specific damage) on your receipt from the carrier along with your signature. If damage is discovered after opening the package, notify the carrier immediately. Claims for damage must be handled through the carrier, not Carbon My Ride. If necessary, we will assist you in any claim to the degree practical.
Unless otherwise noted, all our products are guaranteed to be first quality merchandise. Many products carry a manufacturer's warranty. AUTOID will pass this warranty on to original buyer. Parts purchased used or through unauthorised distribution channels will no longer carry a warranty whatsoever. There is no warranty, expressed or implied, on any parts used for competition or track events. Additionally, there is no warranty on electrical parts. Buyer shall notify Carbon My Ride immediately upon discovery of any product defect. Defective items must be returned for replacement in accordance with our return policy and at buyer's expense. We will replace all defective items that meet return/replacement requirements, but will not accept any liability for loss or inconvenience caused by their use or failure. All warranties are voided if defect has been caused in whole or in part by improper installation, abuse or misuse. We reserve the right to withhold issuance of credit until returned defective part has been examined and tested.
Many products sold by Carbon My Ride may not be DOT or TUV approved for highway use on public roads. These products are designed for show, off-road or racing applications only. It is the sole and complete responsibility of the buyer to ensure that their vehicles meet all federal, state and local laws and regulations. Buyer assumes all liability and risk associated with the use of high-performance products and holds Carbon My Ride and its owners harmless of any liability.